LEARN method for cultural sensitivity consists of which steps?

• A. Listen to patient’s perceptions; Explain your perception; Acknowledge Differences; Recommend Treatment; Negotiate Treatment
• B. Learn; Explain; Assess; Refer
• C. Listen; Evaluate; Accept; Respond
• D. Learn; Explain; Adapt; Record

Answer: (A)

LEARN is a framework for culturally sensitive communication in healthcare. It starts by listening to the patient’s perceptions, concerns, and explanations about illness and care. Then you explain your own perceptions or medical rationale so they understand your viewpoint. Next, you acknowledge differences between beliefs and practices, showing respect without judgment. After that, you recommend a treatment plan that fits both medical needs and the patient’s cultural values. Finally, you negotiate a plan that both you and the patient can agree on, adjusting as needed to reach a workable arrangement. The first option matches these steps exactly. The other options miss or alter essential parts—such as omitting listening and negotiation, or substituting adaptation or recording for the collaborative negotiation that LEARN emphasizes—so they don’t align with the established framework.